Frequently Asked Questions

Our workshop's doors swing open from 8:00 AM to 8:00 PM Monday through Friday, and 9:00 AM to 6:00 PM on weekends. Like a faithful key that never fails its lock, we're here when you need us most—including most holidays with modified hours.

No appointment necessary—we craft keys as spontaneously as inspiration strikes. Walk in anytime during business hours, and like a symphony composed in minutes, your key will be duplicated while you wait. For specialty keys or multiple duplicates, calling ahead can help us prepare and reduce your wait time.

We welcome as many forms of payment as there are types of keys in our workshop. Cash, all major credit cards, mobile payments, and even contactless options are at your disposal. Our relationship with your security isn't locked to any single transaction method.

Just as a master key can open many doors, our commitment to quality opens the door to peace of mind. All key duplicates carry a 30-day warranty against manufacturing defects. Our professional lock installations come with a full one-year warranty that covers parts and labor—a testament to our confidence in crafting security that endures.

Standard keys dance to life in just 2-5 minutes—quicker than brewing your morning coffee. High-security or specialized keys perform a more intricate ballet, taking 10-20 minutes as our craftsmen coax their unique patterns into metal. Like skilled sculptors, we don't rush perfection when your security is the masterpiece.

Yes, like archaeologists uncovering ancient secrets, our locksmiths can decode your lock's hidden patterns and craft a key that breathes new life into forgotten entries. This service requires proof of ownership (ID and property documents), as we're guardians of security, not its adversaries. The process varies by lock complexity but typically takes 30-60 minutes.

When fate turns you into an unintentional outsider to your own domain, our 24/7 emergency lockout service becomes your beacon of hope. Like nightwatchmen ever vigilant, our mobile technicians typically arrive within 30 minutes of your call, equipped with the skills to reunite you with your space without unnecessary damage to your locks or doors.

Absolutely. Rekeying is the art of teaching old locks new secrets. Rather than replacing the entire mechanism, we reconfigure the inner pins, creating a lock that responds to a fresh key while rejecting its predecessors. This cost-effective metamorphosis is perfect when security needs evolve but quality hardware deserves to remain—typically costing 50-70% less than replacement.

Our showroom houses a veritable museum of security evolution—from traditional deadbolts that have guarded generations to smart locks that recognize your smartphone's digital whisper. We feature residential door locks, commercial-grade security systems, padlocks ranging from everyday to virtually impenetrable, cabinet and furniture locks, and specialized solutions for unique applications. Each category spans multiple brands, security grades, and price points.

Indeed, we embrace the future of security with a diverse collection of intelligent guardians. Our smart lock showcase features keyless entry systems that respond to codes, fingerprints, or smartphone commands—the digital sentinels of the modern age. We carry trusted brands like Schlage, Yale, August, and Kwikset, with options for every home aesthetic from minimalist modern to traditionally ornate, all with varying levels of connectivity and smart home integration.

Time holds no barriers for our procurement specialists. Whether you seek a replica Victorian-era skeleton key to maintain your historic home's authenticity or a rare security key from a discontinued series, we navigate the labyrinthine networks of specialized suppliers. Our special order service typically delivers within 1-3 weeks, depending on rarity, though some treasures from security history may take longer to unearth.

Keys need companions on their journeys, and our accessory collection ensures they travel in style and function. Browse through our kaleidoscope of key chains ranging from utilitarian to artisanal, key caps that both identify and protect, wall-mounted and free-standing key organizers that transform jumbled chaos into elegant order, key retrieval systems for the perpetually misplacing, and protective cases for electronic key fobs that shield against both physical damage and digital intrusion.

Every lock deserves a proper introduction to its door. Our installation services ensure your new security investments are precisely fitted, properly aligned, and performing at their engineered potential. We offer same-day installation for in-stock purchases, scheduled appointments for complex systems, and preferential rates when installation accompanies purchase. Our technicians don't just install—they educate, ensuring you understand every feature of your new security ecosystem.

The Art of Security at Your Fingertips

Welcome to Sotygyu—where traditional craftsmanship meets modern security solutions. Like blacksmiths of old who forged the keys to kingdoms, our master locksmiths craft the gateways to your most precious spaces with precision and care.

Each key we duplicate isn't merely a metal instrument; it's a personal guardian, meticulously shaped to unlock only what matters to you. Our hands have crafted countless keys that silently protect homes, businesses, and treasures across the region.

Our Mission

To transform simple metal into reliable guardians of security, providing peace of mind through masterful craftsmanship and unwavering integrity. We don't just cut keys—we forge trust.

Beyond duplication, we curate a selection of locks and security accessories that blend seamlessly with any aesthetic while providing fortress-like protection. Our collection ranges from vintage-inspired mechanisms that tell stories of bygone eras to cutting-edge systems that speak the language of modern security challenges.

Master locksmith crafting a key

Our workshop hums with the gentle symphony of files against metal and the satisfying click of perfectly calibrated locks. It's a place where the ancient craft of locksmithing breathes and evolves, adapting to new security paradigms while honoring techniques passed down through generations.

Every member of our team undergoes rigorous training in both traditional and contemporary locksmithing methods. We believe that true security expertise requires both historical understanding and forward-thinking innovation—like knowing the roots of a tree to predict how it will grow.

Our Journey Through Time

The Foundation

Born from a passionate locksmith's dream, Sotygyu began as a humble corner workshop where our founder crafted each key by hand, one customer at a time. Our first key-cutting machine became the heart of our growing reputation for precision.

Growth & Expansion

As word spread of our meticulous attention to detail, we expanded our workshop to include a curated selection of security solutions. Our team grew to include specialized craftsmen trained in both antique and modern lock systems.

Innovation Era

While honoring traditional methods, we embraced technological advancements in the security industry. This balance of old and new wisdom allowed us to offer solutions for everything from vintage cabinet locks to sophisticated electronic systems.

Present Day

Today, Sotygyu stands as a beacon of security craftsmanship. Our workshop remains a place where the rhythmic sounds of key-cutting mingle with customer conversations about how best to protect what matters most.

Our extensive collection of locks and keys

Our Values

At Sotygyu, we believe that security is not just about barriers and boundaries—it's about creating peace of mind through reliability. Like the perfect key that turns smoothly in its lock, our business operates on principles that align precisely with our customers' needs:

  • Uncompromising Precision: Every cut, every contour, every measurement matters
  • Ethical Service: We protect security information with the same care as the physical keys we craft
  • Accessibility: Security solutions should be available to all, with guidance that empowers rather than confuses
  • Adaptability: The landscape of security evolves, and so do we, without losing our foundation

Visit our workshop to experience the Sotygyu difference—where every key tells a story of craftsmanship, and every lock promises protection for what you treasure most.

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